How to manage Co-OCCURRING Substance abuse & mental health disorders

Posted by Jenn Munson on Mar 7, 2019 10:40:28 AM

The combination of substance use disorders and mental illness is a common clinical problem – and a serious public health concern. Sr. Ann Sulivan, the Commissioner of NYS Office Mental Health writes for Behavioral Health News. In this blog post, Elevated Billing Solutions explores the history of providing care for patients with both substance abuse and mental illness, the partnerships that Dr. Sullivan and other professionals created and collaborated on with universities and state agencies and provides links to free clinical guides and other useful resources for behavioral health specialists and families struggling to help a loved one obtain the treatment that they need. 

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Topics: Behavioral Health, Mental Health, Community Mental Health, Behavioral Health Professional, Behavioral Health Facility, Elevated Billing

No more auths for you!

Posted by Jenn Munson on Jan 16, 2019 1:12:24 PM

On January 1, 2019 California Blue Shield eliminated the ability for policy holders and their families to seek services outside of the state of California.  This policy change poses substantial obstacles for those seeking mental health and addiction treatment services outside of the state of California.  IF YOU CURRENTLY HAVE CLIENTS IN YOUR PROGRAM THAT HAVE THIS INSURANCE CARRIER, AND YOU ARE OUTSIDE CALIFORNIA – NO MORE AUTHS FOR YOU!  To avoid this, please have your Utilization Review team call and get your single case agreements for impacted patients AS SOON AS POSSIBLE!  There are bound to be some hiccups in this new process.  If you have any questions about this process or how it works, please feel free to phone Elevated Billings’ Revenue Cycle Expert – Kendra Allen at 801-644-4014.

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Discontinued Authorization and Payments: How to Respond

Posted by Jenn Munson on Oct 2, 2018 8:00:00 AM

Should you worry about getting a letter from a payer asking for information about your facility’s services? Short answer: yes!      

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Best Practices for Helping Your Alumni Refer Others Who are Struggling

Posted by Jenn Munson on Sep 4, 2018 9:02:44 AM


Alumni are your best advocates. Make sure you’re helping them help others by connecting them with your facility.

Alumni who maintain their recovery can be the best advocates for your program. Investing in a comprehensive alumni program not only helps your patients stay connected with your program and services to assist them in their recovery journey, but it can help them help others who are struggling and in need of your facility’s services.  

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Approaching a Loved One About Addiction Treatment with Melissa Howard

Posted by Jenn Munson on Aug 21, 2018 9:46:19 AM

Melissa Howard operates the website.  Her mission is to further education about suicide in order to ultimately put an end to suicide once and for all.  Melissa is the author of numerous articles and is working on a book related to emotional wellness. People with substance abuse problems are more likely to commit suicide than the rest of the population. Melissa is passionate about helping others to understand that if we can find a way to treat the underlying drug and alcohol addiction problems, we will effectively reduce the number of suicides.

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Behavioral Health Reimbursement: 4 Ways Your Facility Is Underbilling

Posted by Jenn Munson on Aug 2, 2018 4:38:59 PM

Are you keeping up with reimbursement and billing code changes for behavioral health? If not, you could be leaving money on the table.     

Today’s Behavioral Health Reimbursement Landscape: 4 Ways Your Facility May Be Underbilling  


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Saving a Treatment Facility from a $700,000 Insurance Take Back

Posted by Jenn Munson on Jul 8, 2018 6:41:41 PM

Your worst nightmare: an insurer wants a giant refund that could threaten the future of your facility. Here's what to do.

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Five Questions Every Facility Should Ask Their Billing Provider

Posted by Jenn Munson on Jun 5, 2018 6:08:54 PM

Is your outsourced billing provider really delivering the best value for your money? Use these 5 questions to find out.

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Busting the Billing Solutions Myths

Posted by Jenn Munson on May 16, 2018 4:16:00 PM

How to let go of the need to control

Does controlling behavioral health billing activities in-house hurt or help your operations? We bust the myths around medical billing process outsourcing.

You are not alone if you are wondering whether or not it makes sense to control the insurance management process of your billing activities in-house. Let’s face it. You really don't want to be part of the process; you just want to be part of the outcome. Understanding the process and the pros and cons is where you figure out who's worth being a part of the billing solutions outcome.  

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Is Filling All Your Patient Beds Like McDonald’s All-Day Breakfast?

Posted by Jenn Munson on Apr 23, 2018 8:43:06 AM

Revenue and cash flow considerations of accepting in-network vs. out of network patients

Do you know how McDonald’s considered all-day breakfast?  When McDonald’s was considering a multitude of consumer requests for all day breakfast, a study was done to see about how the company could accomplish such a feat from an operational standpoint and the impact on overall revenue for millions of stores worldwide. It was found that because the stores were already covering overhead for lunch and dinner even if they charge less for breakfast items all day, the increase in revenue would be substantial.  There were many operational considerations, but ultimately, they found ways to overcome those challenges and the stores realized substantial revenue gains.

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