Discontinued Authorization and Payments: How to Respond to the Letter No One Wants to Receive

Posted by Ann Krauss on Oct 2, 2018 8:00:00 AM

Should you worry about getting a letter from a payer asking for information about your facility’s services? Short answer: yes!      

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Topics: insurance management process, behavioral health billing, billing solutions, third party billing, medical billing process outsourcing, medical billing outsourcing, third party medical billing, behavioral health billing services, mental health billing consulting

Best Practices for Helping Your Alumni Refer Others Who are Struggling

Posted by Ann Krauss on Sep 4, 2018 9:02:44 AM

 

Alumni are your best advocates. Make sure you’re helping them help others by connecting them with your facility.

Alumni who maintain their recovery can be the best advocates for your program. Investing in a comprehensive alumni program not only helps your patients stay connected with your program and services to assist them in their recovery journey, but it can help them help others who are struggling and in need of your facility’s services.  

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Topics: insurance management process, behavioral health billing, billing solutions, third party billing, medical billing process outsourcing, medical billing outsourcing, third party medical billing, behavioral health billing services, mental health billing consulting

Tough Love and Timely Intervention: Approaching a Loved One About Addiction Treatment - An Interview with Melissa Howard

Posted by Ann Krauss on Aug 21, 2018 9:46:19 AM

Melissa Howard operates the stopsuicide.info website.  Her mission is to further education about suicide in order to ultimately put an end to suicide once and for all.  Melissa is the author of numerous articles and is working on a book related to emotional wellness. People with substance abuse problems are more likely to commit suicide than the rest of the population. Melissa is passionate about helping others to understand that if we can find a way to treat the underlying drug and alcohol addiction problems, we will effectively reduce the number of suicides.

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Topics: insurance management process, behavioral health billing, billing solutions, third party billing, medical billing process outsourcing, medical billing outsourcing, third party medical billing, behavioral health billing services, mental health billing consulting

Today’s Behavioral Health Reimbursement Landscape: 4 Ways Your Facility May Be Underbilling

Posted by Ann Krauss on Aug 2, 2018 4:38:59 PM

Are you keeping up with reimbursement and billing code changes for behavioral health? If not, you could be leaving money on the table.     

Today’s Behavioral Health Reimbursement Landscape: 4 Ways Your Facility May Be Underbilling  

 

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Topics: insurance management process, behavioral health billing, billing solutions, third party billing, medical billing process outsourcing, medical billing outsourcing, third party medical billing, behavioral health billing services, mental health billing consulting

Saving a Treatment Facility from a $700,000 Insurance Take Back

Posted by Ann Krauss on Jul 8, 2018 6:41:41 PM

Your worst nightmare: an insurer wants a giant refund that could threaten the future of your facility. Here's what to do.

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Topics: insurance management process, behavioral health billing, billing solutions, third party billing

Five Questions Every Facility Should Ask Their Billing Provider

Posted by Ann Krauss on Jun 5, 2018 6:08:54 PM

Is your outsourced billing provider really delivering the best value for your money? Use these 5 questions to find out.

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Topics: insurance management process, behavioral health billing, billing solutions, third party billing, outsource medical billing, medical billing outsourcing, medical billing process outsourcing

Busting the Billing Solutions Myths

Posted by Ann Krauss on May 16, 2018 4:16:00 PM

How to let go of the need to control

Does controlling behavioral health billing activities in-house hurt or help your operations? We bust the myths around medical billing process outsourcing.

You are not alone if you are wondering whether or not it makes sense to control the insurance management process of your billing activities in-house. Let’s face it. You really don't want to be part of the process; you just want to be part of the outcome. Understanding the process and the pros and cons is where you figure out who's worth being a part of the billing solutions outcome.  

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Topics: insurance management process, behavioral health billing, billing solutions, third party billing

Isn’t Filling All Your Patient Beds Just Like McDonald’s Offering All-Day Breakfast?

Posted by Ann Krauss on Apr 23, 2018 8:43:06 AM

Revenue and cash flow considerations of accepting in-network vs. out of network patients

Do you know how McDonald’s considered all-day breakfast?  When McDonald’s was considering a multitude of consumer requests for all day breakfast, a study was done to see about how the company could accomplish such a feat from an operational standpoint and the impact on overall revenue for millions of stores worldwide. It was found that because the stores were already covering overhead for lunch and dinner even if they charge less for breakfast items all day, the increase in revenue would be substantial.  There were many operational considerations, but ultimately, they found ways to overcome those challenges and the stores realized substantial revenue gains.

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Topics: behavioral health billing, billing solutions, mental health billing consulting, third party medical billing, Uncategorized

The Complex Mess of Insurance and the Insurance Management Process

Posted by Jason on Mar 16, 2018 3:45:06 PM

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Topics: addiction treatment, insurance process management, mental health billing consulting, Uncategorized, verification of benefits

Humana IOP H-code

Posted by Adam on Jan 17, 2017 10:41:09 PM

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Topics: behavioral health coding, medical billing, Uncategorized, behavioral health, behavioral health billing services, behavioral health business services, billing codes, Claims Management, elevated billing solutions, ethical billing, humana, icd 10 coding tips, industry news, medical billing help, Medical Billing Insurance, verification of benefits